BASE PATAGONIA TRAVEL PRIVACY POLICY
At Base Patagonia Travel, we are committed to protecting the privacy of our customers and visitors to our website. Below, we detail how we collect, use and protect the personal data provided to us, in compliance with the Chilean Privacy Law N° 19.628.
Data Collection
Personal Information: When using our website, we may collect personal information such as names, email addresses, telephone numbers, among others, only when provided voluntarily. This is done in accordance with Article 4 of Law No. 19.628, which states that data processing must be done with the consent of the data subject.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about user behaviour on our website in order to improve your browsing experience. This data collection is carried out in accordance with Article 19 of Law No. 19.628, which allows the processing of personal data as long as it is carried out with the knowledge and consent of the data subject.
Use of Data
Personalised Services: We use the information collected to provide personalised services and to improve the quality of our products and services. This includes the use of data to personalise the user’s experience on our website, in accordance with Article 10 of Law No. 19.628, which allows the processing of data for specific, explicit and legitimate purposes.
Communications and Promotions: We may send communications and promotions related to our services, but always offering the option to unsubscribe from such communications. This complies with Article 4 of Law No. 19.628, which states that the owner of the data has the right to object to its use for advertising or marketing purposes.
Data Protection
Security Measures: We implement security measures to protect personal data against unauthorised access, loss, alteration or disclosure. These measures include the use of advanced security technologies and ongoing training of our staff in data protection practices, in accordance with the provisions of Article 11 of Law No. 19.628, which establishes the obligation of data controllers to adopt security measures.
Information Sharing: We do not share personal information with third parties, unless it is necessary to provide the services requested by the client, and always in accordance with Article 9 of Law No. 19.628, which allows the transmission of personal data when it is necessary for the provision of the service requested by the holder.
Users’ Rights
Access and Rectification: In accordance with Article 12 of Law N° 19.628, users have the right to request information about the personal data we hold about them and to request rectification of inaccurate data.
Cancellation and Opposition: Pursuant to Article 16 of Law No. 19.628, users have the right to request the cancellation of their personal data when it is no longer necessary for the purposes for which it was collected, and to object to the processing of their personal data for certain purposes, pursuant to Article 17 of the same law. To exercise these rights, you can contact us through the channels specified on our website. We will respond to all requests within a reasonable time and in accordance with applicable law.
Changes to the Privacy Policy
We reserve the right to update our privacy policy at any time. Any changes will be posted on our website and will be effective upon posting. We encourage you to periodically review this policy to stay informed about how we are protecting your information. This process is in accordance with Article 3 of Law No. 19.628, which allows for the modification of policies as long as data subjects are notified.
Contact
For any query, request or comment related to this privacy policy and the treatment of your personal data, you can contact us through the following email: info@basepatagoniatravel.com
